EventEase Privacy Policy

Last Updated: Dec. 16, 2025

This Privacy Policy explains how EventEase, LLC (“EventEase,” “we,” “us,” or “our”) collects, uses, shares, and protects information when you access or use the EventEase website, platform, and related services (collectively, the “Services”). By using the Services, you consent to the practices described in this Privacy Policy.

1. Information We Collect

1.1 Information You Provide

You may provide information directly to us, including:

• Account information (name, email address, organization name)
• Event details and content
• Contact information for Event Organizers
• Communications with EventEase support
• Tax-related identifiers (such as EINs) provided by Event Organizers for receipt and reporting purposes

1.2 Transaction-Related Information

Depending on how payments are configured, we may collect or receive limited transaction-related information, including:

• Transaction amounts
• Dates and descriptions
• Event and organizer identifiers
• Receipt and confirmation details

EventEase does not store full credit card numbers, bank account numbers, or sensitive payment credentials. Sensitive payment information is processed directly by third-party payment processors.

1.3 Information from Third Parties

We may receive information from third-party services, including:

• Payment processors (such as Stripe, Payabli, or similar providers)
• Email and communication providers
• Hosting, analytics, and infrastructure providers
• Affiliated platforms, including Clubhouse

This information is used solely to operate, support, and improve the Services.

1.4 Automatically Collected Information

When you access the Services, we may automatically collect:

• IP address
• Device and browser information
• Usage data (pages viewed, actions taken)
• Cookies and similar technologies

2. How We Use Information

We use information to:

• Provide, operate, and maintain the Services
• Create, manage, and support events
• Facilitate and record transactions
• Generate receipts and transaction records
• Communicate with users regarding events, accounts, and support requests
• Improve platform functionality and performance
• Comply with legal, regulatory, and contractual obligations
• Prevent fraud and enforce our Terms of Service

3. Payment Processing and Financial Information

EventEase integrates with third-party payment processors to facilitate transactions.

• Payment processing is performed by the applicable payment processor under its own terms and privacy policies.
• EventEase does not store or process sensitive payment credentials.
• EventEase may receive transaction summaries, reporting data, and settlement information necessary for platform functionality, reconciliation, and support.

In limited legacy scenarios, EventEase may offer managed payment services only pursuant to a separate, written Managed Payments Addendum. Such arrangements are governed by their own contractual terms and do not alter EventEase’s standard non-custodial platform model.

4. Data Sharing with Affiliates and Platform Partners

EventEase may share limited information with affiliated platforms, including Clubhouse, and with trusted service providers, vendors, or partners (“Platform Partners”) solely for the purpose of operating events, fulfilling services requested by Event Organizers, and providing platform functionality.

Such sharing may include information necessary to:

• Create, manage, or support events
• Process transactions or reconcile records
• Deliver event-related products or services
• Provide customer support, reporting, or analytics

Platform Partners are authorized to use shared information only to perform services on behalf of EventEase and the applicable Event Organizer and are contractually restricted from using such information for independent marketing or solicitation purposes. EventEase does not permit Platform Partners to sell personal information.

5. How We Share Information

We may share information:

• With service providers that support the Services (payment processing, hosting, email, analytics)
• With affiliates, including Clubhouse, to support platform functionality
• With Platform Partners solely to fulfill event-related services requested by Event Organizers
• With Event Organizers as necessary to administer events and transactions
• To comply with legal obligations or enforce agreements
• In connection with a corporate transaction such as a merger, acquisition, or asset sale

We do not sell personal information.

6. Data Retention

We retain information for as long as necessary to:

• Provide the Services
• Maintain accurate records
• Comply with legal and regulatory requirements
• Resolve disputes and enforce agreements

Retention periods vary depending on the nature of the information and applicable obligations.

7. Cookies and Tracking Technologies

EventEase uses cookies and similar technologies to:

• Enable core platform functionality
• Analyze usage and performance
• Improve user experience

You may control cookies through browser settings. Disabling cookies may limit certain features.

8. Data Security

EventEase implements reasonable administrative, technical, and physical safeguards designed to protect information from unauthorized access, disclosure, or misuse. However, no system can be guaranteed to be 100% secure.

9. Children’s Privacy

The Services are not directed to children under 13 years of age, and EventEase does not knowingly collect personal information from children.

10. Your Choices and Rights

You may:

• Update or correct account information
• Request access to or deletion of certain personal information, subject to legal and operational requirements
• Opt out of non-essential communications

Requests may be submitted using the contact information below.

11. Third-Party Links

The Services may contain links to third-party websites or services. EventEase is not responsible for the privacy practices of third parties. We encourage you to review their privacy policies.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Updates will be posted with a revised “Last Updated” date. Continued use of the Services after changes take effect constitutes acceptance of the updated Privacy Policy.

13. Contact Us

If you have questions or requests regarding this Privacy Policy, please contact: EventEase, LLC, info@eventease.com, Ellington, CT 06029.